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monitiq obtains HP Converged Infrastructure Ready recognition
Visit the full monitiq page for more information - Click Here
Apprenticeships or graduate recruitment – is there hope for the new generation of students?
Glyn Heath, Managing Director of Centiq, discusses the benefits to his company of recruiting both graduates and running their own apprenticeship programme.
The future of young people in the UK has never felt more uncertain with rising unemployment rates, massive competition for every single job vacancy and a high proportion of students with degrees unable to secure themselves a desired career. But the recent CBI Education and Skills Survey 2011 suggests a more positive picture of businesses’ intentions to invest in skills, stating that more employers plan to increase investment in training during the coming year, whether in apprenticeships or graduate recruitment. From our experience as an IT support business, I would advocate that enlisting and nurturing apprenticeship and graduate talent gives small and medium sized businesses another approach to growing as well as energising their business.
Glyn Heath, MD and founder of Centiq spoke with www.freshbusinessthinking.com
It is often assumed in business that any IT investment risks taken can be broadly measured in terms of critical outcomes such as sales growth, cheaper transactions or improved productivity. However, despite the scale or cost of these investments, many IT directors — consumed by workloads or perhaps overly trusting of technology vendors’ promises — seem reluctant (or even unaware) of the need to provide effective and regular insight into their IT infrastructure’s performance and how it will meet the changing needs of the business as it evolves.
Too often, company boards have little idea of how their IT assets contribute to the organisation’s bottom line. However, because they have to deploy ever more complex computing environments, IT directors are actually increasing the overall risk to their business by failing to look ahead to potential system issues. Repeated server crashes, creaking databases and slow network performance could be the first signs of serious infrastructure stress and poorly managed resources. This type of incident is an early warning of potentially serious risk to the business and not simply a one-off incident to be quickly patched up and forgotten about.
But, it is also unlikely that a business can accurately specify its requirements for any new hardware without accurate data on historical usage trends. Ultimately, this will affect the bottom-line and translate into rising and excessive infrastructure maintenance costs and poor system performance.
We regularly find that CIOs are being forced to take on considerable risk to keep their operations competitive. Many IT directors will no doubt play hard-ball during negotiations for implementation and testing or carve out additional support from a particular vendor beyond the immediate demands of the implementation. But with even small business running technology infrastructures based on a blend of vendors’operating system and applications, what happens in the years afterwards?
Many CIOs lack the hard evidence to show how their technology systems are performing or the health of their investments going forward. How can CIOs and IT managers check that their technology systems are in a healthy state and find a way to pick up the warning signs and escalate matters without impeding their daily operations?
Ultimately, monitoring the IT infrastructure and application performance will provide the insight necessary to keep business systems running in an optimal state. Many businesses rely on their users notifying them of a problem, but monitoring allows the identification and resolution of issues before business services are adversely affected.
On a performance level, monitoring ensures that IT systems are in good working order and helps to identify states that could undermine service levels provided to the end user But, the ability to analyse historical trends and enhance the understanding of how the system is really being utilised over time gives businesses the invaluable evidence on which they can base forward-planning - using factual data and avoiding the ‘finger-in-the-air’ guesswork that sometimes accompanies new IT investments.
IT departments need to ask themselves the following key questions to minimise risk from ongoing technology investments:
If the answer to any of these but especially the last question, is no, then your business could be struggling to detect early warnings of system capacity issues or plan the way your IT infrastructure supports the board’s vision for core business operations. Monitoring your technology investments is the way to start managing risk and providing the much-hyped agile IT operation.
Visit our monitiQ page for more ifomation, or call our consultants on 0115 951 9666
monitiq is an IT monitoring tool that provides near real-time alerts of warnings before they become critical. It provides a business high-level overview of a company’s IT system without the need for specialist knowledge of the underlying operating system. It has been designed for easy reporting whilst still collecting such depth of data, that the user can spot trends and plan for them.
Read Robin's article in full here at Centiq
Read the BusinessComputingWorld article here.