Chris Newbould, European BI Project Manager, Heinz

Centiq’s performance as implementation partner has been great from the start – the quality of Centiq personnel was fantastic.

Their SAP team provided the knowledge transfer and reviewed the ins and outs of the system with our IT department. Centiq also provided very detailed programme documents. They have a very good relationship with IBM, so they really were able to secure technical support from IBM that smoothed the integration across the two data centres.

User feedback has been very positive and we’ve now created a performance benchmark. We have particular cubes for finance, sales, production where we have a large amount of data. We are now in a position to extend the scope of reporting and use a much greater proportion of what’s available on our databases.

IT Director, Major Telco Provider

To maintain our competitive edge, we needed to provide required service level to customers within hours, so we wanted to automate provisioning instead of it continuing to be a piecemeal and ultimately time-consuming process.

The new provisioning infrastructure enables us to provide capacity to customers from the outset, which will support our business expansion far more effectively.

An added benefit is that we can gain optimum performance and better manage risk from the IT infrastructure investments that we’ve already made.

Donald Beaton, IT Manager, Mackays Stores

We now have a more robust and flexible infrastructure for company-wide reporting and financial applications. The IBM Power 6 environment is designed to meet our current and future needs.

Centiq understood our business needs and the type of processes to deliver them more effectively.

The company’s expertise in the necessary infrastructure upgrade and the execution of impact-free data migrations needed in pursuit of improved reporting has successfully underpinned the upgrade of our capabilities.

Ade Jones, Group IT Director at The Fastener Network

After Centiq carried out the OSDB migration, optimised the database, and improved our data storage and management, our processing speeds increased dramatically.

Our SAP system transacts information up to 20 times faster than it did previously.

The sales teams now only need a few seconds to search for and retrieve stock data, so they’re much more efficient in processing orders and meeting customers’ needs. All departments can now generate reports significantly faster, without affecting the overall system performance.

Centiq were very patient during a lengthy process and nothing was too much trouble for them.

Maplin Electronics’, Head of IT, Mark Smith

"We needed greater processing capability, to provide financial performance reports more rapidly to the management teams.

Now we’ve migrated to a new platform, we’re getting more done with essentially the same infrastructure, without having to ‘rip and replace’ a perfectly good system.”