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Mar 03
2010
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How to ask the right "Content Management" questionPosted by: Alastair Williams in Information Management on Mar 3, 2010 |
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( 1 Vote )
When looking at content management system it is essential to be clear on what you are looking to gain . is it really Content Management or is Workflow Management or even full Business Process Management part of the vision or already "configured" in the enterprise? Some historically competent content management systems have next to no workflow support and modern ones may require 3rd party add-ons to automate classification or retention/compliance/deletion policies. Be as granular as you can in the matrix/scorecard decision process being used as this should allow you to differentiate functionality and the value to your organisation of having/not having the differentiators between vendors. At one end you could end up with a base Sharepoint installation and out of the box workflow to the other end of the scale with a Isis Papyrus or Filenet p8 with all the whistles and database archive and MDM but critically you will know the value of that decision not just its cost. The next challenge is to accurately document the current position. Simply porting a poorly defined and understood file system will end up in a poorly defined and confusing content management system.













