At a Glance
- Consolidating your break-fix and other support contracts into a single contract can eliminate many of the headaches and overheads.
- We manage out the complexity of operating a multi vendor estate by consolidating different supplier contracts into a single simplified service.
- Our approach is to save you money in the overall maintenance element of the contract.
Should your systems fail, who is responsible? Who will be the ones that step forward to help resolve the issue?
Consolidating your break-fix and other support contracts onto a single contract with a single point of management can eliminate many of the headaches and overheads.
Traditional piecemeal IT support can be time-consuming for your IT staff to administer and reconcile costs, difficult to understand in terms of services delivered, and cost-inefficient.
An increasing number of organisations are now looking to a managed support model in which a single vendor is responsible for providing custom hardware and software support services in these complex multi-vendor environments. The result is a simplified and streamlined business process for your critical support services.
Centiq manages out the complexity of operating a multi vendor estate by consolidating different supplier contracts into a single simplified service with a single point of management: service capabilities are customised and tailored to your needs (e.g. different SLAs for different elements of your estate); consistent support is delivered and supported through a single point of management.
Centiq has extensive knowledge of the maintenance industry through its relationships built over the past 10 years. Using our approach and engagement model, you become more informed as to the nature of support services and armed with this knowledge, you can take the optimal decisions for your business. We can offer maintenance services on most mainline vendors’ server, storage and networking systems including: IBM, HP, Dell, EMC, Sun, Bull, Cisco, Fujitsu, Compaq, Digital and most Intel platforms.
Our approach is to save you money in the overall maintenance element of the contract, freeing it to invest in value added elements: ranging from valuable support and consulting advice to reinvestment into other business areas of high value, such as application development.
For more information on MVM, call us on 0115 951 9666 or leave your details above and we'll contact you right back.
