Centiq Support Services

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Smarter support from Centiq delivers a flexible IT service to meet every requirement - even cost!Maximising the benefits your IT infrastructure provides to your business whilst managing the pressures of continually having to drive down operational costs is one of the most difficult challenges faced by many enterprises today. If this challenge falls to you, you need a partner you can rely on.

Centiq’s specially designed suite of support services enable you to better manage your IT estate allowing you to boost operational reliability and efficiency whilst also controlling, and often reducing, costs. Within our comprehensive portfolio you will find individual service components to allow you to design a tailored service specific to the needs of your business - freeing you to focus on the things that matter most.

Each one of our services is highly flexible and created with the purpose of providing a unique and comprehensive service to compliment your existing skills. Our dedicated in-house consultants combine depth in knowledge with access to some of the worlds leading vendors to offer on-demand know-how, problem solving and technical capabilities when you need them most.

At Centiq we understand that every organisation’s support requirements differ and that budgeting for these critical recurring needs can also be challenging. Because of this, Centiq’s range of support services has been designed to cater for every budget. From our cost-effective, token-based approaches through to multi-year managed services, you can build your complete support profile your way.

Helpdesk Services

Our helpdesk is available 24x7 and is manned by some of the IT industry’s best technical consultants who provide everything from dedicated call handling and resolution through to on-site support and project services. This approach means you always have access to the right level of expertise, whatever your requirement, day or night.

To speak to one of our consultants call us now on 0115 951 9666 or leave your details above and well contact you right back

 

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Key Features

  • Helpdesk

  • Enterprise System monitoring

  • Multi Vender Maintenance

  • Token Support

  • Support Datasheet

    Download the PDF
    smarter_support_datasheet

    Key Benefits

  • “Round the clock” cover when you need it
  • Reduced pressure on in-house resource
  • Real time statistics and alerting
  • Reduced complexity and cost
  • Increased service levels
  • Scales and flexes to meet your changing needs
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